I have had several of my clients ask about a letter they received on their domain name expiring. More than likely these letters or emails are a scam. Be sure to read the fine print as there is usually something in the letter that says, by renewing your domain name with XXX Company (often the Domain Renewal Group or Domain Registry of America) you agree to transfer your domain name to XXX Company. What these companies are trying to do is scare you into thinking your domain name is going to expire and you will loose it if you do not renew it immediately. What is really happening is they are trying to get you to transfer your domain name and move it from your current registrar to XXX Company.
Here's what these domain name scam letters may say:
- Failure to renew your domain name by the expiration date may result in a loss of your online identity making it difficult for your customers and friends to locate you on the web.
- Your domain name is about to expire!
- You must renew your name now or it will be lost.
Have you ever heard of the company? If you are not sure, call the company your domain name is registered, or if you're not sure or call me! Theses letters look like a legit letter and are worded to scare you into thinking you will loose your domain name if you do not pay with a credit card immediately.
Wondering how they know your name and address are associated with your domain name? The WhoIs Database lists this information when you register your domain name. You can choose to pay a fee to keep your information private if you would like.
If you have received a letter or email like this and are not sure what to do, just give me a call and we can determine if it is a scam or if it is legit!