WordPress Website Care & Support

Forucs on Growing Your Business, We'll Take Care of Your Website

Your new website is just the beginning. With a comprehensive Website Care Plan, we handle the technical details to keep your site fast, secure, and performing at its best long after launch - and empower you to use your website as a marketing and communication tool. 

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Proactive Web Maintenance

We handle all technical details, including essential premium license keys, so your site remains fast, secure, and online.

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Empowering Web Support

You’ll receive easy-to-follow training videos, giving you the confidence to update your website while we manage the backend.

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Peace of Mind

Focus on your business, knowing your digital presence is secure and optimized for uninterrupted growth.

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Your Dedicated Web Team

Imagine having a dedicated team of experienced web designers and developers by your side, supporting your digital growth, whenever you need us!

With our Website Care Plans, you don't just get essential tools and meticulous care; you gain a trusted partner committed to protecting your investment and ensuring your website continually drives results.

Why Ongoing Care Matters for Your Website

Think of a Care Plan like the routine service for a new car. It’s not about fixing problems; it’s about proactive maintenance that preserves performance, safety, and value. For a new website, ongoing care ensures:

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Performance Momentum

Your site is fast on day one. We keep it that way through regular performance optimization, even as you add more content.

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Proactive Security

Your new site is secure, but the digital landscape is always changing. We provide quiet, constant security monitoring to protect your website and your customers' data from emerging threats.

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Continuous Improvement

WordPress and its plugins release updates with new features and security enhancements. We manage these updates safely, so you can benefit from the latest improvements without risking your site's stability.

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Marketing Readiness

A well-maintained site is a reliable foundation for your marketing efforts. We prevent technical issues, speed, and security problems from affecting your campaigns, ensuring your online presence is always ready to engage your audience.

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Your Expert Web Management Services

Our plans bundle essential services to provide comprehensive care for your website and online presence.

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Daily Website and Database Backup

We create secure, off-site backups of your entire website every single day. This means a complete, clean copy of your site is always available, providing you with total peace of mind and a reliable safety net for any situation.

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Website Training Videos & Support

We empower you to manage your own content with confidence. You’ll have access to custom training videos, just for your website, plus a library of general WordPress training videos, helping you learn how to update pages, add articles, events and more at your own pace.

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Software Updates

Our team manages all your WordPress, theme, and plugin software updates. We test them in a safe environment first to ensure they won't cause conflicts, then deploy them to keep your site running on the latest, most secure, and feature-rich versions available.

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Dedicated Support Time

Each plan includes dedicated support time for you to use on small updates, content changes, or general website questions. It’s like having an expert on retainer, ready to help you make quick adjustments and keep your site fresh.

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Security Monitoring and Protection

We provide 24/7 security monitoring to guard your website against threats. By proactively scanning for vulnerabilities and blocking malicious activity, your site and customer data are continuously monitored and safeguarded against potential threats.

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Monitoring & Reporting

You will receive a clear, straightforward monthly website report delivered to your inbox. This executive summary details all the proactive maintenance, security checks, and performance optimizations we've completed, giving you a transparent overview of your website’s health.

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Software License Keys Covered

Your website is built with powerful, premium tools. Our Care Plans include the cost of maintaining these essential software license keys, saving you the hassle and expense of managing multiple subscriptions.

Your Path to Lasting Website Performance

Plan:

Choose Your Plan

Select the Care Plan that best fits your business goals as you launch your new website.

Launch:

Activate Post-Launch Care

As your site goes live, we integrate it into our care systems, establishing your monitoring and backup schedule.

Grow

Grow with Confidence

We proactively manage your site's health and performance, so you can focus on running your business, knowing your digital foundation is solid.

Find the Right Care Plan for Your Website

Protect your investment and ensure your new website remains a powerful asset for your business.

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Maintain Plan

$99 per month
  • For standard business websites updated monthly.
  • Priority Support
  • Software & Plugin Updates Monthly
  • Uptime & Security Monitoring
  • Performance Optimization
  • Detailed Monthly Report
  • Weekly Off-site Website Backups
  • 1 Hour of Dedicated Support Time (does not rollover)**
  • WordPress Tutorial Videos
  • Priority Email Support
  • Standard Software License Fees Included for your Website Build*

Manage Plan

$199 per month
  • For eCommerce & websites updated bi-monthly.
  • Priority Support
  • Software & Plugin Updates Bi-Monthly
  • Uptime & Security Monitoring
  • Performance Optimization
  • Detailed Monthly Report
  • Daily Off-site Website Backups
  • 2 Hours Dedicated Support Time (does not rollover)**
  • WordPress Tutorial Videos
  • Priority Email Support
  • Premium Software License Fees Included for your Website Build*
  • eCommerce / WooCommerce Updates and Support
  • Enhanced Security Tools & Protection
  • ADA accessibility checker tool to help increase compliance.

Master Plan

$349 per month
  • For actively growing websites updated regularly.
  • Priority Support
  • Software & Plugin Updates Weekly
  • Uptime & Security Monitoring
  • Advanced Software License Keys
  • Performance Optimization
  • Detailed Monthly Report
  • Daily Off-site Website Backups (every 6 hours)
  • 3 Hours Dedicated Support Time (does not rollover)**
  • WordPress Tutorial Videos
  • Priority Email Support
  • Premium Software License Fees Included for your Website Build*
  • Enhanced Security Tools & Protection
  • Enhanced Email Sending Service from your Website
  • Broken Link Checker
  • ADA accessibility tool to help increase compliance.
  • Quarterly consultation call with the RV Tech Team to better your website and business.

Care Plan Frequently Asked Questions

Why do I need a care plan?
Can't I just do this myself?
Why are there always WordPress and plugin updates?
Does my monthly time rollover?
What happens if my website goes down, is hacked, breaks, etc?
Do I have to create the content for the website updates?
What if I need more hours?
If I don't join a plan, am I on my own?
Can I really cancel at any time?
You did not build my website, can I still join a plan? Expand
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Have questions? Let's connect on a call!

Let's talk about how Redwood Valley Technical Solutions can support your website and help you accelerate your business online.

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