WordPress Website Care and Support
to keep your website performing great,
Care & Support to help you grow.
Expert care and support for your websites and your business.
Never worry about the "techy" stuff again.
Partner with us! We provide more than website maintenance. We supply the support, tools and knowledge to grow your business.
Effective websites require regular updates and maintenance, security and scans, and backups. When we launch your website, it is just the beginning. As one of the most important assets in your business, it's vital that you keep your website updated, protected and online.
24/7 Monitoring and Tracking
You'll have peace of mind knowing we're tracking and monitoring the details of your website, even while you're asleep!
Security Monitoring
We proactively monitor for any threats as malware and other attacks can ruin your website performance and impact your customers. You usually don't find out about it until the damage has been done by then.
Uptime monitoring & Alerts
A proactive approach to keeping your website up and running, as fast and smooth as possible. We keep an eye on your website and receive notification if your website goes down.
Custom Training Videos
With our custom training videos for your WordPress website, you'll learn how to edit and update your website, keeping it fresh and engaging for your audience.
Detailed Monthly Reports
An executive summary that shows everything we've done on your website to keep it safe, secure and running smooth, and sent to your inbox each month.
Maintain Plan
- For standard business websites updated monthly.
- Priority Support
- Software & Plugin Updates Monthly
- Uptime & Security Monitoring
- Performance Optimization
- Detailed Monthly Report
- Weekly Off-site Website Backups
- 1 Hour of Dedicated Support Time (does not rollover)**
- WordPress Tutorial Videos
- Priority Email Support
- Standard Software License Fees Included for your Website Build*
Manage Plan
- For eCommerce & websites updated bi-monthly.
- Priority Support
- Software & Plugin Updates Bi-Monthly
- Uptime & Security Monitoring
- Performance Optimization
- Detailed Monthly Report
- Daily Off-site Website Backups
- 2 Hours Dedicated Support Time (does not rollover)**
- WordPress Tutorial Videos
- Priority Email Support
- Premium Software License Fees Included for your Website Build*
- eCommerce / WooCommerce Updates and Support
- Enhanced Security Tools & Protection
- ADA accessibility checker tool to help increase compliance.
Master Plan
- For actively growing websites updated regularly.
- Priority Support
- Software & Plugin Updates Weekly
- Uptime & Security Monitoring
- Advanced Software License Keys
- Performance Optimization
- Detailed Monthly Report
- Daily Off-site Website Backups (every 6 hours)
- 3 Hours Dedicated Support Time (does not rollover)**
- WordPress Tutorial Videos
- Priority Email Support
- Premium Software License Fees Included for your Website Build*
- Enhanced Security Tools & Protection
- Enhanced Email Sending Service from your Website
- Broken Link Checker
- ADA accessibility tool to help increase compliance.
- Quarterly consultation call with the RV Tech Team to better your website and business.
*Support Time includes any WordPress website task that takes us less than 30 minutes to complete and typically covers things like adding upcoming events, newsletter articles, new products, a testimonials section or a staff profile section to your website. Small tasks may also include plugin research and setup, simple theme or style changes, configuring forms, and general WordPress questions and assistance. These tasks do not cover advanced features such as landing page design and build, a complete online shop or membership section. All small task requests must be submitted via designated email address.
**Overage billed at our standard hourly support rate with a half-hour minimum.
***If your current website hosting plan needs an upgrade, we'll suggest a compatible plan for you.
****Standard software license fees including premium plugin fees included in your website project build. Additional software license fees may be required to meet your website needs.
Care Plan Payments
No Long Term Contracts. Cancel at any time.
All plans are month-to-month. There is no contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and do need to be paid monthly in advance.