WordPress Websites Care & support
to Keep Your Website Peforming Great
Care & Support to help you grow.
Expert care and support for your websites and your business.
Never worry about the "techy" stuff again.
Partner with us! We provide more than website maintenance. We supply the support, tools and knowledge to grow your business.
Effective websites require regular updates and maintenance, security and scans, and backups. When we launch your website, it is just the beginning. As one of the most important assets in your business, it's vital that you keep your website updated, protected and online.
Website Care & Support
so you don't have to worry
24/7 Monitoring and Tracking
You'll have peace of mind knowing we're tracking and monitoring the details of your website, even while you're asleep!
Security Monitoring
We proactively monitor for any threats as malware injection attacks can ruin your website performance and impact your customers. You usually don't find out about it until the damage has been done by then.
Uptime monitoring & Alerts
A proactive approach to keeping your website up and running, as fast and smooth as possible. We keep an eye on your website and receive instant notification if your website goes down.
SEO Keyword Tracking
SEO rank is the bread and butter of many businesses. Keep track of how your keyword ranking changes, find out who your competitors are, and how you stack up against them.
Detailed Monthly Reports
An executive summary that shows everything we've done on your website to keep it safe, secure and running smooth, and sent to your inbox each month.
Maintain Plan
- For standard business websites updated monthly.
- Priority Support
- Software & Plugin Updates Monthly
- Uptime & Security Monitoring
- Performance Optimization
- Detailed Monthly Report
- Weekly Off-site Website Backups
- 1 Hour of Dedicated Support Time (does not rollover)**
- WordPress Tutorial Videos
- Priority Email Support
- Standard Premium Software License Fees for your Website Build
Manage Plan
- For eCommerce & websites updated bi-monthly.
- Priority Support
- Software & Plugin Updates Bi-Monthly
- Uptime & Security Monitoring
- Performance Optimization
- Detailed Monthly Report
- Daily Off-site Website Backups
- 2 Hours Dedicated Support Time (does not rollover)**
- WordPress Tutorial Videos
- Priority Email Support
- Standard Premium Software License Fees for your Website Build
- Enhanced Security Tools & Protection
- Broken Link Checker
- Local SEO Tracking & Citations (Listings) Report
- Written Terms and Conditions - Privacy Policy and other policies that automatically updated whenever laws change* (we've partnered with a privacy policy expert). Learn More
- ADA accessibility checker tool to help increase compliance.
Master Plan
- For actively growing websites updated regularly.
- Priority Support
- Software & Plugin Updates Weekly
- Uptime & Security Monitoring
- Performance Optimization
- Detailed Monthly Report
- Daily Off-site Website Backups (every 6 hours)
- 3 Hours Dedicated Support Time (does not rollover)**
- WordPress Tutorial Videos
- Priority Email Support
- Standard Premium Software License Fees for your Website Build
- Enhanced Security Tools & Protection
- Broken Link Checker
- Local SEO Tracking & Citations (Listings) Report
- Written Terms and Conditions Policies (automatically updated whenever laws change*). Learn More
- ADA accessibility tool to help increase compliance.
- Quarterly consultation call with the RV Tech Team to better your website and business.
*Support Time includes any WordPress website task that takes us less than 30 minutes to complete and typically covers things like adding upcoming events, newsletter articles, new products, a testimonials section or a staff profile section to your website. Small tasks may also include plugin research and set up, simple theme or style changes, configuring forms, and general WordPress questions and assistance. These tasks do not cover advanced features such as landing page design and build, a complete online shop or membership section. All small task requests must be submitted via designated email address.
**Overage billed at our standard hourly support rate of $100 / hour with a half hour minimum.
***If your current website hosting plan needs an upgrade, we'll suggest a compatible plan for you.
****Standard software license fees including premium plugin fees included in your website project build. Additional software license fees may be required to meet your website needs.
Care Plan Payments
No Long Term Contracts. Cancel at any time.
All plans are month-to-month. There is no contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and do need to be paid monthly in advance.